Consumer Information

Below you will find consumer information products and publications produced by the CMC's Consumer Awareness Group.


If the following documents are not accessible to you, please contact us to obtain other appropriate formats.


Canadian Consumer Handbook

The Consumer Handbook is intended to help consumers become a better-informed and more confident in the marketplace. It offers consumer tips on a wide range of topics, along with a directory of government and non-government contacts useful to consumers. The Handbook was created by the CMC and is maintained by the Office of Consumer Affairs (OCA).

The Canadian Consumer Handbook is available at http://www.consumerhandbook.ca.

Be Informed About...Consumer Issues

Provides basic information for Canadian consumers on topics including debt, identity theft, how to complain, Internet safety, and landlords and tenants.

Debt

Identity Theft

Internet Safety

Landlords and Tenants

Making a Complaint

Identity Theft - Information for Consumers

Consumer Identity Theft Kit

This kit is intended to provide general infromation and is not a substitute for legal advice.

Identity theft (ID theft) is serious. This kit identifies key ways to reduce your risk of becoming a victim.

For a short, yet in-depth list of how to guard yourself from identity theft and what to do if you become a victim, check out the Consumer Identity Theft Checklist. Print copies are available.

Consumer Issues for Seniors

Provides information for Seniors on how to get the most out of their money.

Consumer Information

Complaints

Banking

Housing

Consumer Issues for the Young

Provides information for young consumers on how to use money wisely and making informed decisions.

Am I Making the Most of My Money?

Shopping

Be On Your Guard

Out On Your Own

Reality Choices - for 18-30 Year Old Consumers

Provides informative booklets covering five of the topics that matter most to young consumers.

Dealing with Credit

You and Your Money

A Roof Over Your Head

In the Driver's Seat

Shopping for Satisfaction


Information on Downloading a PDF Reader
To access the Portable Document Format (PDF) version you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase on the Internet: