Below you will find consumer information products and publications produced by the CMC's Consumer Awareness Group.
If the following documents are not accessible to you, please contact us to obtain other appropriate formats.
The Consumer Handbook is intended to help consumers become a better-informed and more confident in the marketplace. It offers consumer tips on a wide range of topics, along with a directory of government and non-government contacts useful to consumers. The Handbook was created by the CMC and is maintained by the Office of Consumer Affairs (OCA).
The Canadian Consumer Handbook is available at http://www.consumerhandbook.ca.
Provides basic information for Canadian consumers on topics including debt, identity theft, how to complain, Internet safety, and landlords and tenants.
Debt
Identity Theft
Internet Safety
Landlords and Tenants
Making a Complaint
Consumer Identity Theft Kit
This kit is intended to provide general infromation and is not a substitute for legal advice.
Identity theft (ID theft) is serious. This kit identifies key ways to reduce your risk of becoming a victim.
Provides information for Seniors on how to get the most out of their money.
Consumer Information
Complaints
Banking
Housing
Provides information for young consumers on how to use money wisely and making informed decisions.
Am I Making the Most of My Money?
Shopping
Be On Your Guard
Out On Your Own
Provides informative booklets covering five of the topics that matter most to young consumers.
Dealing with Credit
You and Your Money
A Roof Over Your Head
In the Driver's Seat
Shopping for Satisfaction
Information on Downloading a PDF Reader
To access the Portable Document Format (PDF) version you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free download or for purchase on the Internet: